Contact usΒΆ

Here are a few options for you to get in touch with the developers and the user community to ask questions, report bugs, request features etc:

  • If you have a GitHub account (free), please raise an issue.

  • Otherwise, if you have a GMail account (free), please start a new thread in our google group

  1. When reporting a bug / asking certain questions, we will be able to respond faster if you can provide:

    • a (simplified) script / snippet that reproduces the error(s) you are facing

    • the full description of the error(s)

    • software versions - python, pyNSID and core dependency packages (numpy, h5py, dask, matplotlib, etc.)

    • details regarding your operating system (Mac / Windows / Linux)